Committed to Community Excellence

Quality Solutions for Organizations and Leaders

We believe in and champion “intrinsic quality” – that desire and ability within each of us to make our families, workplaces and communities a little better, each day.

Three professionals in business attire each in front of graphics related to Six Sigma solutions, achievement, organizational excellence.

Committed to serving those that serve.

Quality Center is a government-solutions organization dedicated to supporting individuals and agencies that provide the essential, often unseen, products and services vital to community well-being.

We have trained and coached over 3,000 professionals across more than 30 federal agencies and all military branches. OWe are now eager to organizations at the state and local level.

Lean Six Sigma Certification I Lean Six Sigma Training I Organizational Assessments I Coaching

We blend international experience with principles from Baldrige Performance Excellence, the Society for Human Resource Management, the American Society for Quality, and the Information Technology Infrastructure Library. This all-in-one approach helps our partners achieve personal goals and organizational success.

Our Lean Six Sigma (LSS) Black, Green, Yellow and White Belt training and certification programs for seasoned professionals, small business owners and future leaders wanting a competitive advantage.

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Lean Six Sigma

Our unique Baldrige – based approach with best practices from global engagements leads to focused solutions in strategy, organizational design, leadership, operations, process, workforce, customer, finance, and organizational learning.

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Organizational Excellence

A community is defined as a group of people residing in the same area or sharing similar interests. Community is the foundation of our passion for helping people be the best version of themselves and positive members of their community. One-on-one coaching and “Training Wheels” (life aids) designed for YOU and your achievement.

Individual Achievement

Over 2,500 Learning partners from Top Organizations

What our learning partners are saying…

  • I would like to thank Professor Davis for his upbeat and encouraging personality. I've been attending classes with AMU since 2015, and I have never had such a communicative professor in all my years with this institution. Thank you!

  • I appreciate your motivation, good words and generally positive attitude that came through the screen for me. You seem to have natural leadership abilities and that translates well for a course like this where many (speaking for myself) were pretty ready to be done with the class load.

  • Professor Davis has been nothing but professional during the course. I feel like I am buttering him up just prior to our final grades, but I truly wish I had more courses that he instructed. He provided amazing detail and correction on all of my weekly writing assignments.

  • Willie, You are awesome! Thank you for teaching the LSS Course. Your knowledge and understanding of the subject matter is evicent. You made it easy to understand and to my surprise, I actually enjoyed the course.

    Keva

  • WILLIE, thank you so much for helping us understand Lean Six Sigma. You made this course so easy to follow, engaging the class effectively and answering all of our questions. Kudos for a phenomenal job and all the best in your new position List Item

    Moises

  • Professor Davis, this has been one of my most engaging courses. This was a very clear-cut, well planned and executed course from start to finish. The fact that you allow your personality and the personalities of your students to permeate the virtual classroom setting was amazing in my opinion.

  • I have never had an instructor that sent weekly emails with updates and hints on the project. All of our graded work was returned fairly quickly and the notes were straight to the point. I really liked taking a deep dive into our own work instead of just researching a company online.

  • Professor Davis was truly the most engaged professor that I have had an opportunity to learn from. I have had several great professors at AMU. In my opinion, that says a lot about how great Professor Davis made this experience. Just like many of you, I have written more papers than I care to count and Professor Davis helped me realize ways that I could improve my writing skills.

  • I have really enjoyed this course. One reason is due to Professor Davis’ enthusiasm and sense of humor!

  • I appreciated the communication you (Prof.) had with us. You updated us and motivated us. It felt like you wanted to see us succeed and made it a point to contact you if we ever doubted ourselves.

  • Your method of posting announcements was the best I have ever seen in the last four years I have been with AMU. assignments gave a great personal touch to this class; you connected with me as a student.

  • I think your interaction and fun spirited tone within the classroom made for one of the best experiences I have had thus far at AMU. I appreciate you taking the time to make this classroom a more fun experience. Most professors do not put their humor or personality into the class room, especially not to the level you have

  • Professor Davis is an amazing instructor!!! I was really nervous about taking this class because it was the last class in my current degree plan. Professor Davis completely surprised me! He has a great sense of humor and he made all of the homework very interesting

  • This has been a great experience and definitely the best professor ever. The approach to the class and the interaction by Prof Davis helped to make it a bearable and even pleasant experience. There was definitely a different vibe in this class, more than ever before.

  • Willie, Thank you for teaching me the basic elements of Lean Six Sigma. This course really stretched me, but caused me to rethink how I can use some of these tools even in the legal profession. You made the course so much fun! List Item

  • You are an excellent instructor with a wealth of experience. Most importantly, I appreciate your emotional intelligence and your commitment and savvy teaching adult learners.

  • Excellent teaching style Mr. Davis, you incorporated lots of different ways to learn the information, while keeping us engaged with videos, real life examples and experiences. Thank you sir! Keep up the good work!

  • Many professors say they want increased interaction but fail to take the necessary steps to facilitate it. That was not the case during this course.

  • First, I think your personal touch was stellar. The humor mixed in with information proffered really helped the class feel personal for me, more like in a brick and mortar setting. You know how you walk into class and your professor is wearing something off-the-wall and tells a joke that's sooo silly that it's great? That's what it's like. I look forward to reading announcements just so I can see what goofy thing you said (which also was excellent for getting a point across!).

  • I can honestly say you were the best professor I had in my time at APU. I really enjoyed the way you interacted with the class, encouraged, motivated, and pushed us beyond our potential. Thank you for your time and dedication to our future!

  • I hate to say it, but most of my on line courses were pretty boring, and I felt as though I didn't have any connection with the Professors. This was not your case! I would love to be able to work in the civilian world with such an outgoing person. Each day would bring a new and exciting adventure!

  • Professor, I want to thank you for being the educator you are. You have given me the inspiration to become a professor one day, so I can impact a student's life like you did mine. Your energy, dedication and fairness inspired me. I love how you kept telling us that what we learned mattered and to apply it to our everyday work day. You are a breath of fresh air and I thank you for caring.

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Let’s start a conversation that moves you, your organization and community forward! Click this link to schedule a meeting or complete the form below.